The Higgins Firm Reviews, Ratings & Analysis

200 Hart St, Nashville, TN 37210

4.7
324 Google reviews
Verified Profile

The Higgins Firm is a personal injury attorney in Nashville, Tennessee with a 4.7-star rating across 324 tracked Google reviews. The current build retrieved 324 reviews for this profile and analyzed 273 text reviews. The firm replies to 7% of public reviews, 42% of analyzed reviewers explicitly recommend it, and communication is mentioned in 11% of analyzed reviews. Its review pattern is fairly consistent based on a consistency index of 81.3.

The most common review themes are explicit recommendation (42%), professionalism (22%), and communication (11%). Reviews in the sample mention matters involving car accident, medical malpractice, workplace injury, and wrongful death. Use these signals as due-diligence inputs rather than proof of specialty or likely outcome.

Firm Snapshot Table

Use this table to see the difference between the firm's public review footprint, the reviews retrieved into the current build, and the text reviews that feed the NLP metrics on this page.

MetricValueWhat it means
Tracked Google reviews324Public review count currently visible on the profile.
Reviews retrieved324Review records stored in the current build.
Text reviews analyzed273Review texts used for NLP-derived praise, complaint, and communication metrics.
Owner response rate7%Share of retrieved reviews with an owner reply.
Explicit recommendation rate42%Share of analyzed reviewers who explicitly recommend the firm.
Communication mentions11%Share of analyzed reviews that mention communication.
Consistency index81.3Higher scores indicate a more consistently positive rating pattern.

Case Types Mentioned in Reviews

car accidentmedical malpracticeworkplace injurywrongful death

Quick Stats

Reviews/Month
1.4
Avg Review Length
227 chars
Local Guide %
19%

Practice Areas

Law firmAttorneyLegal services

About

The Higgins Firm is Nashville's premier personal injury law firm, fighting for maximum compensation for accident victims. Our experienced attorneys specialize exclusively in car, truck, motorcycle, an...

What Our Data Shows

The sections below break this firm into measurable signals: responsiveness, communication mentions, review consistency, praised attributes, complaint themes, and recent review examples. Read them together, not as isolated stats.

Performance Metrics

Based on analysis of 273 text reviews in the current build.

Owner Response Rate
7%
replies to reviews
Explicit Recommendation Rate
42%
of analyzed reviewers
Communication Mentions
11%
of analyzed reviews
Professionalism Mentions
22%
of analyzed reviews
Results Mentions
10%
of analyzed reviews
Compassion Mentions
7%
of analyzed reviews
Average response time: 124.9 days

Rating Distribution

5 star
287 (89%)
4 star
7 (2.2%)
3 star
7 (2.2%)
2 star
1 (<1%)
1 star
22 (6.8%)
91% positive reviews 7% negative reviews Consistency index: 81.3

What Clients Praise

explicit recommendation 41.8% of reviews
professionalism 22% of reviews
communication 11.4% of reviews
case results 10.3% of reviews
expertise 8.4% of reviews

Common Concerns (from negative reviews)

unprofessional (34.6%)

Recent Reviews

Maddie Lillicrap

When you choose The Higgins Firm, you choose RIGHT! Every step of the way, Jim and his team made sure I was up to date, in the know, and on board with the entire legal process. The ways they talked me through the process made me feel like I was cared for WAY beyond how you would expect a client to b...

a week ago
Morgan Hemphill Local Guide

Jim runs a very impressive operation at The Higgins Firm. He and his team are responsive, practical, and easy to communicate with, which makes working together straightforward and efficient. It is clear they take their work seriously and care about maintaining a strong reputation in Nashville. Based...

2 weeks ago
Billie Loftis

When I needed a lawyer to help me out I was happy to say; the Higgins Firm was there for me.

Edited 2 weeks ago
Varun Vijay

While visiting Nashville I kept hearing the name Jim Higgins come up when people talked about personal injury lawyers and car accident attorneys. Several locals mentioned The Higgins Firm and how other lawyers refer difficult cases to them. That kind of reputation doesn’t happen by accident.

3 weeks ago
Pavan Yep

One thing that really stood out to me about The Higgins Firm is that they handle nursing home abuse and neglect cases in addition to car accidents and other injury cases. It’s good to know there are attorneys in Nashville focusing on protecting elderly residents and holding facilities accountable. J...

3 weeks ago

Questions & Answers

Q: Can I still file a civil claim if criminal charges weren’t filed?

A: Yes. Civil cases have a different standard of proof (“preponderance of evidence”) than criminal cases (“beyond reasonable doubt”). You can pursue compensation even if the attacker wasn’t criminally charged or was found not guilty.

— The Higgins Firm

Q: How Long Do You Have to File a Claim?

A: In Tennessee, the statute of limitations for most personal injury claims is one year from the date of the accident. That’s a shorter timeline than many states—and it makes early legal guidance critical. If a government entity is involved (such as a public transit authority or a municipality), there...

— The Higgins Firm

Q: How an Attorney Builds a Strong Burn Injury Case?

A: Serious burn injury claims often require a team of professionals, including: Medical specialists who can explain the extent of your injuries Life care planners who estimate future treatment costs Mental health professionals who evaluate emotional trauma Economists who calculate lost income Fire inv...

— The Higgins Firm

Q: What Goes Into Product Liability Lawsuit Settlements?

A: When we evaluate your case at The Higgins Firm, we look at the whole picture. That includes: Medical expenses (past and future) Lost income and reduced earning capacity Pain and suffering Emotional trauma Punitive damages (in rare cases) In Tennessee, if the manufacturer complied with government st...

— The Higgins Firm

Q: Who’s Responsible for Truck Accidents in Tennessee?

A: Truck accident cases are often more complicated than typical car accident claims due to the number of parties that may be liable and the federal regulations involved. In Tennessee, the at-fault party is responsible for any resulting injuries and property damage. Potentially liable parties in a truck...

— The Higgins Firm

Q: What If I Wasn’t Wearing a Helmet During My Motorcycle Accident?

A: Tennessee law requires motorcycle riders to wear helmets, and failing to do so may impact your compensation. If your injuries could have been prevented by a helmet, the at-fault party’s insurer may argue to reduce your settlement. A skilled Nashville motorcycle accident lawyer can address this issue...

— The Higgins Firm

Q: How Is Fault Determined in a Motorcycle Accident in Tennessee?

A: Tennessee follows a modified comparative negligence rule, meaning you can recover compensation if you are less than 50% at fault for the accident. Fault is determined by evidence such as police reports, witness statements, and accident reconstructions. A Nashville motorcycle accident attorney can he...

— The Higgins Firm

Q: What Makes Truck Accidents Different from Car Accidents in Nashville?

A: Truck accidents are often more severe than car accidents due to the size and weight of commercial vehicles. They may involve complex factors such as federal trucking regulations, multiple liable parties (e.g., drivers, trucking companies, manufacturers), and higher insurance policies. A Nashville tr...

— The Higgins Firm

Q: What Should I Do After a Motorcycle Accident in Nashville?

A: After a motorcycle accident in Nashville, seek medical attention immediately, even if your injuries seem minor. Report the accident to the police and gather evidence at the scene, including photos, witness contact information, and the other driver’s insurance details. Avoid discussing fault with any...

— The Higgins Firm

Q: What Happens After a Nashville Pedestrian Accident?

A: Here’s a concise overview of what happens after a Nashville pedestrian accident: Seek medical attention immediately, even for seemingly minor injuries. Report the accident to police and obtain a copy of the report. Document the scene with photos and gather witness contact information. Notify your i...

— The Higgins Firm

Q: How Long Will It Take To Settle My Personal Injury Case?

A: Every case is different, so it’s hard to give an exact timeline. Some wrap up in a few months, others take longer. It depends on things like how serious your injuries are and how cooperative the insurance company is. What we can promise is this: we’ll work efficiently and keep you updated every step...

— The Higgins Firm

Q: When Can You Sue for Restraint Injuries?

A: You may have grounds for a lawsuit if a Nashville nursing home: Used restraints without proper medical authorization Failed to document restraint use properly Used restraints for staff convenience Didn’t monitor residents while restrained Failed to try less restrictive alternatives first Caused inj...

— The Higgins Firm

Q: Should You Try To Settle Your Personal Injury Case On Your Own?

A: We’ve seen many people try to handle their own cases, and it doesn’t always work out well. Insurance companies have teams of lawyers on their side. Having us in your corner evens the playing field. We know their tactics and how to counter them. Plus, we have years of experience negotiating these set...

— The Higgins Firm

Q: What is the most common abuse in nursing homes?

A: Neglect is the most common type of nursing home abuse, followed by psychological abuse, financial exploitation, physical abuse, and sexual abuse.

— The Higgins Firm

Q: What Can You Do To Maximize The Value Of Your Injury Case?

A: Focus on getting better – that’s the most important thing. We’ll handle the rest. Keep all your medical records and bills. If you can, take photos and notes about your injury and how it’s affecting your life. Our accident lawyers guide you on what to say (and not say) to insurance companies and on s...

— The Higgins Firm

Q: This is Tina grant is this is the person I talked to a few minutes ago

A: What is the question?

— Gina Johnson

Other Personal Injury in Nashville

Sources, Freshness & Limitations

Sources

  • Google Business profile data for the firm, including address, phone, website, business attributes, and aggregate public rating.
  • 324 retrieved reviews and 273 text reviews used to calculate praise, complaint, communication, and response metrics for this profile.
  • Recent review excerpts and business details rendered from the same exported firm dataset used by the city rankings.

Freshness

  • Profile last scraped: 2026-04-02 14:17:59.
  • Profile last exported into the current build: 2026-04-02 14:23:06.
  • 324 total Google reviews tracked; 324 reviews retrieved; 273 text reviews analyzed.
  • Methodology version: 2026.04.07. Exported at: 2026-04-06 22:46:09 UTC.
  • Latest source timestamps in scope — profiles: 2026-04-02 14:17:59, reviews: 2026-04-06 17:02:05, analysis: 2026-04-06 17:04:28.

Limitations

  • Public review volume, retrieved review records, and text reviews analyzed are different counts and should not be treated as interchangeable.
  • Review-derived case-type and praise signals show what appears in the sample; they do not independently verify board certification or case outcomes.
  • This page helps you evaluate a firm’s public client-feedback footprint, but hiring decisions still require direct due diligence.
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