The Higgins Firm Reviews, Ratings & Complaints

200 Hart St, Nashville, TN 37210

Public profile and review data last refreshed Aug 2, 2026.

4.7
363 Google reviews
Claimed Google Business Profile

The Higgins Firm is a personal injury attorney in Nashville, Tennessee with a 4.7-star rating across 363 tracked Google reviews. The current build retrieved 369 reviews for this profile and analyzed 312 text reviews. The firm has an owner reply on 6% of retrieved reviews, 44% of analyzed reviewers explicitly recommend it, and communication is mentioned in 14% of analyzed reviews. Its review pattern is fairly consistent based on a consistency index of 83.

The most common review themes are explicit recommendation (44%), professionalism (23%), and communication (14%). Reviews in the sample mention matters involving car accident, medical malpractice, workplace injury, and wrongful death. Use these signals as due-diligence inputs rather than proof of specialty or likely outcome.

Review verdict

The Higgins Firm Review Summary and Due-Diligence Questions

These direct answers separate what the public review dataset can confirm from licensing, disciplinary, and case-fit questions that require independent verification.

What clients praise

The strongest recurring praise signals in the analyzed review sample are explicit recommendation (44%), professionalism (23%), and communication (14%). These percentages describe text labels in the captured sample, not independently verified service claims.

Is The Higgins Firm legitimate?

Law Leaderboard can confirm that this page represents a public Google Business listing for The Higgins Firm at 200 Hart St, Nashville, TN 37210. The listing has 363 tracked Google reviews and is marked as claimed on Google. This does not independently verify attorney licensing, disciplinary history, insurance, or eligibility to handle a specific matter; check the relevant state bar and speak with the firm before hiring.

Is The Higgins Firm a good law firm?

The Higgins Firm has a 4.7/5 public Google rating across 363 tracked reviews. Law Leaderboard retrieved 369 reviews and analyzed 312 review texts for this profile. In that sample, the firm has an owner reply on 6% of retrieved reviews, 44% of analyzed reviewers explicitly recommend it, and communication is mentioned in 14% of analyzed reviews. These are public feedback signals, not a legal endorsement or prediction of case results.

What do The Higgins Firm reviews complain about?

The recurring concern labels found in the analyzed negative-review sample are unprofessional (33%). Percentages describe the relevant review sample and should be read with the rating distribution and coverage notes below.

Does The Higgins Firm respond to reviews?

Public review data shows an owner reply on 6% of the reviews retrieved for The Higgins Firm. This measures responses to public reviews, not communication with clients during a case. Communication appears in 14% of analyzed review texts.

Firm Snapshot Table

Use this table to see the difference between the firm's public review footprint, the reviews retrieved into the current build, and the text reviews that feed the NLP metrics on this page.

MetricValueWhat it means
Review Evidence Score56.9/100Strong evidence; public-review evidence only.
Within-market score percentile10.7th percentileCompared with the fixed Nashville, TN cohort.
Tracked Google reviews363Public review count currently visible on the profile.
Reviews retrieved369Review records stored in the current build.
Text reviews analyzed312Review texts used for NLP-derived praise, complaint, and communication metrics.
Owner response rate6%Share of retrieved reviews with an owner reply.
Explicit recommendation rate44%Share of analyzed reviewers who explicitly recommend the firm.
Communication mentions14%Share of analyzed reviews that mention communication.
Consistency index83Higher scores indicate a more consistently positive rating pattern.

Identity-linked office intelligence

Where This Office Sits in Nashville, TN

An office’s within-market percentile shows how its Review Evidence Score compares with the other profiles in that market. It is a relative position, not a probability, quality rating, or prediction. The score and percentile reflect public-review evidence only—not legal skill, licensing, case outcomes, misconduct, or suitability.

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Evidence score

56.9/100

Score percentile

10.7th percentile

Rating percentile

32.1th percentile

Review-count percentile

75th percentile

Owner-reply percentile

Not scored

Evidence strength and entity relationship

Strong evidence from 312 analyzed review texts. The identity match uses exact source IDs in the private graph; those provider IDs are not exposed here.

Law Leaderboard office ID
llb-office-d34cff966a4b127a
Law Leaderboard brand ID
llb-brand-e57dd984099c2326
Brand relationship
The Higgins Firm

QA-published themes for this office

The published themes are communication, responsiveness or delays, and outcome language. Theme prevalence is calculated only for offices whose theme result passed minimum sample, confidence, and external precision gates. Outcome language reflects an unverified claim in a review; it is not independent confirmation of what happened.

communication

3.2%

10 matches: 10 positive, 0 negative. Precision in external QA: 96%.

responsiveness delays

2.6%

8 matches: 8 positive, 0 negative. Precision in external QA: 95%.

Release llb-consumer-intelligence-2026-08-12-r4. Trend fields remain withheld until the separate multi-snapshot publication gate is met.

Historical review data

Review Activity and Response Detail

Public-review aggregates captured through Aug 2, 2026. These figures describe the retrieved history, not a live feed.

Method: review-trends-v1.0.0

Retrieved history begins

Jul 6, 2010

Latest dated review

Jul 31, 2026

Retrieved coverage

100%

363 retrieved of 363 tracked

Recent 12-month reviews

87

Average rating: 4.80/5

Year-over-year review change

Average rating

+0.18 stars

4.80/5 in the recent period vs. 4.62/5 in the prior period

Review activity

+35 reviews

87 recent reviews vs. 52 in the prior period

Owner replies by rating group

Replies to 1–3-star reviews

23%

7 replies across 31 retrieved low-star reviews

Replies to 4–5-star reviews

4%

13 replies across 332 retrieved high-star reviews

Comparison gates prevent thin or incomplete review history from being presented as a trend. Review text and reviewer identities are not published in these aggregates.

Case Types Mentioned in Reviews

car accidentmedical malpracticeworkplace injurywrongful death

Quick Stats

Reviews/Month
1.6
Avg Review Length
221 chars
Local Guide %
18%

Practice Areas

Law firmAttorneyLegal services

About

The Higgins Firm is Nashville's premier personal injury law firm, fighting for maximum compensation for accident victims. Our experienced attorneys specialize exclusively in car, truck, motorcycle, an...

What Our Data Shows

The sections below break this firm into measurable signals: responsiveness, communication mentions, review consistency, praised attributes, complaint themes, historical activity, and source-freshness notes. Read them together, not as isolated stats.

Performance Metrics

Based on analysis of 312 text reviews in the current build.

Owner Response Rate
6%
replies to reviews
Explicit Recommendation Rate
44%
of analyzed reviewers
Communication Mentions
14%
of analyzed reviews
Professionalism Mentions
23%
of analyzed reviews
Results Mentions
10%
of analyzed reviews
Compassion Mentions
7%
of analyzed reviews
Average response time: 148.1 days

Rating Distribution

5 star
325 (90%)
4 star
7 (1.9%)
3 star
7 (1.9%)
2 star
1 (<1%)
1 star
23 (6.3%)
91% positive reviews 7% negative reviews Consistency index: 83

What Clients Praise

explicit recommendation 43.9% of reviews
professionalism 23.1% of reviews
communication 13.5% of reviews
case results 9.9% of reviews
expertise 8.3% of reviews

Common Concerns (from negative reviews)

unprofessional (33.3%)

Questions & Answers

Q: Can I still file a civil claim if criminal charges weren’t filed?

A: Yes. Civil cases have a different standard of proof (“preponderance of evidence”) than criminal cases (“beyond reasonable doubt”). You can pursue compensation even if the attacker wasn’t criminally charged or was found not guilty.

— The Higgins Firm

Q: How Long Do You Have to File a Claim?

A: In Tennessee, the statute of limitations for most personal injury claims is one year from the date of the accident. That’s a shorter timeline than many states—and it makes early legal guidance critical. If a government entity is involved (such as a public transit authority or a municipality), there...

— The Higgins Firm

Q: How an Attorney Builds a Strong Burn Injury Case?

A: Serious burn injury claims often require a team of professionals, including: Medical specialists who can explain the extent of your injuries Life care planners who estimate future treatment costs Mental health professionals who evaluate emotional trauma Economists who calculate lost income Fire inv...

— The Higgins Firm

Q: What Goes Into Product Liability Lawsuit Settlements?

A: When we evaluate your case at The Higgins Firm, we look at the whole picture. That includes: Medical expenses (past and future) Lost income and reduced earning capacity Pain and suffering Emotional trauma Punitive damages (in rare cases) In Tennessee, if the manufacturer complied with government st...

— The Higgins Firm

Q: Who’s Responsible for Truck Accidents in Tennessee?

A: Truck accident cases are often more complicated than typical car accident claims due to the number of parties that may be liable and the federal regulations involved. In Tennessee, the at-fault party is responsible for any resulting injuries and property damage. Potentially liable parties in a truck...

— The Higgins Firm

Q: What If I Wasn’t Wearing a Helmet During My Motorcycle Accident?

A: Tennessee law requires motorcycle riders to wear helmets, and failing to do so may impact your compensation. If your injuries could have been prevented by a helmet, the at-fault party’s insurer may argue to reduce your settlement. A skilled Nashville motorcycle accident lawyer can address this issue...

— The Higgins Firm

Q: How Is Fault Determined in a Motorcycle Accident in Tennessee?

A: Tennessee follows a modified comparative negligence rule, meaning you can recover compensation if you are less than 50% at fault for the accident. Fault is determined by evidence such as police reports, witness statements, and accident reconstructions. A Nashville motorcycle accident attorney can he...

— The Higgins Firm

Q: What Makes Truck Accidents Different from Car Accidents in Nashville?

A: Truck accidents are often more severe than car accidents due to the size and weight of commercial vehicles. They may involve complex factors such as federal trucking regulations, multiple liable parties (e.g., drivers, trucking companies, manufacturers), and higher insurance policies. A Nashville tr...

— The Higgins Firm

Q: What Should I Do After a Motorcycle Accident in Nashville?

A: After a motorcycle accident in Nashville, seek medical attention immediately, even if your injuries seem minor. Report the accident to the police and gather evidence at the scene, including photos, witness contact information, and the other driver’s insurance details. Avoid discussing fault with any...

— The Higgins Firm

Q: What Happens After a Nashville Pedestrian Accident?

A: Here’s a concise overview of what happens after a Nashville pedestrian accident: Seek medical attention immediately, even for seemingly minor injuries. Report the accident to police and obtain a copy of the report. Document the scene with photos and gather witness contact information. Notify your i...

— The Higgins Firm

Q: How Long Will It Take To Settle My Personal Injury Case?

A: Every case is different, so it’s hard to give an exact timeline. Some wrap up in a few months, others take longer. It depends on things like how serious your injuries are and how cooperative the insurance company is. What we can promise is this: we’ll work efficiently and keep you updated every step...

— The Higgins Firm

Q: When Can You Sue for Restraint Injuries?

A: You may have grounds for a lawsuit if a Nashville nursing home: Used restraints without proper medical authorization Failed to document restraint use properly Used restraints for staff convenience Didn’t monitor residents while restrained Failed to try less restrictive alternatives first Caused inj...

— The Higgins Firm

Q: Should You Try To Settle Your Personal Injury Case On Your Own?

A: We’ve seen many people try to handle their own cases, and it doesn’t always work out well. Insurance companies have teams of lawyers on their side. Having us in your corner evens the playing field. We know their tactics and how to counter them. Plus, we have years of experience negotiating these set...

— The Higgins Firm

Q: What is the most common abuse in nursing homes?

A: Neglect is the most common type of nursing home abuse, followed by psychological abuse, financial exploitation, physical abuse, and sexual abuse.

— The Higgins Firm

Q: What Can You Do To Maximize The Value Of Your Injury Case?

A: Focus on getting better – that’s the most important thing. We’ll handle the rest. Keep all your medical records and bills. If you can, take photos and notes about your injury and how it’s affecting your life. Our accident lawyers guide you on what to say (and not say) to insurance companies and on s...

— The Higgins Firm

Q: This is Tina grant is this is the person I talked to a few minutes ago

A: What is the question?

— Gina Johnson

Other Personal Injury in Nashville

Sources, Freshness & Limitations

Sources

  • Google Business profile data for the firm, including address, phone, website, business attributes, and aggregate public rating.
  • 369 retrieved reviews and 312 text reviews used to calculate praise, complaint, communication, and response metrics for this profile.
  • Consumer intelligence release llb-consumer-intelligence-2026-08-12-r4, derived from llb-depth50-research-2026-08-11-r1, supplies immutable office and brand IDs, market context, evidence-strength tier, and published practice/city memberships.
  • Historical review aggregates calculated from the retrieved public-review history captured through Aug 2, 2026.
  • Aggregate business and review-analysis fields rendered from the same exported firm record used by the city rankings; reviewer identities and review text are not republished.

Freshness

  • Business profile last collected: 2026-04-02 14:17:59.
  • Review records last collected: 2026-08-02 20:35:10; derived metrics last analyzed: 2026-08-02 20:36:25.
  • 363 total Google reviews tracked; 369 reviews retrieved; 312 text reviews analyzed.
  • Consumer intelligence release published 2026-08-12; that is a derived-release date, not a new profile or review observation.
  • Review-history snapshot: Aug 2, 2026; retrieved coverage: 100% of the tracked-review total.
  • Methodology version: 2026.04.07. Build packaging timestamp: 2026-08-03 08:34:48 UTC; this is not a source-refresh date.

Limitations

  • Public review volume, retrieved review records, and text reviews analyzed are different counts and should not be treated as interchangeable.
  • Historical comparison tiles appear only when retrieved review history reaches both full twelve-month windows and each window meets the rating-count threshold.
  • Review-derived case-type and praise signals show what appears in the sample; they do not independently verify board certification or case outcomes.
  • A within-market percentile is a relative position inside the fixed market cohort. It is not a probability, national rank, or legal-performance grade.
  • A theme appears only when that office result passes the published minimum sample, confidence, and external precision gates; absence is not proof that the topic never appears.
  • This page helps you evaluate a firm’s public client-feedback footprint, but hiring decisions still require direct due diligence.
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