M&Y Personal Injury Lawyers is a personal injury attorney in Los Angeles, California with a 4.9-star rating across 961 tracked Google reviews. The current build retrieved 961 reviews for this profile and analyzed 837 text reviews. The firm replies to 49% of public reviews, 63% of analyzed reviewers explicitly recommend it, and communication is mentioned in 24% of analyzed reviews. Its review pattern is highly consistent based on a consistency index of 97.5.
The most common review themes are explicit recommendation (63%), case results (34%), and professionalism (27%). Reviews in the sample mention matters involving car accident, truck accident, motorcycle, and medical malpractice. Use these signals as due-diligence inputs rather than proof of specialty or likely outcome.
What Our Data Shows
The sections below break this firm into measurable signals: responsiveness, communication mentions, review consistency,
praised attributes, complaint themes, and recent review examples. Read them together, not as isolated stats.
Performance Metrics
Based on analysis of 837 text reviews in the current build.
Owner Response Rate
49%
replies to reviews
Explicit Recommendation Rate
63%
of analyzed reviewers
Communication Mentions
24%
of analyzed reviews
Professionalism Mentions
27%
of analyzed reviews
Results Mentions
34%
of analyzed reviews
Compassion Mentions
5%
of analyzed reviews
Average response time: 117.6 days
Rating Distribution
98% positive reviews 1% negative reviews Consistency index: 97.5
What Clients Praise
explicit recommendation 63.3% of reviews
case results 33.8% of reviews
professionalism 26.9% of reviews
communication 24.3% of reviews
Common Concerns (from negative reviews)
● slow process (15.4%)
● unprofessional (7.7%)
● passed around (7.7%)
Recent Reviews
I love them. They was very patient they help me get into my appointment very fast. They negotiated very well overall I am so satisfied With the service I receive from them and I will be referring to other people in the future thank you so much
2 days ago
Deborah Davis Local Guide
★★★★★
My one and only comment about this place is the fact that the last person in li e to help me with my case was a lovely lady named CHLOE she was so kind and patient and she ALWAYS KEPT ME UP TO DATE...๐ฅฐ
As for the rest.....CHLOE IS DEFINITELY A STAR IN HER OFFICE๐๐๐๐๐the 5 stars are for her!
3 days ago
We worked on 3 different cases and the work was good in both, I recommend it.
3 days ago
Tha process takes time but is all to your benefit. They walk you through completely to your understanding and answers all questions..
Great office and doctors...
4 days ago
Great communication with the team
4 days ago