Law Offices of Gary Martin Hays & Associates, P.C. Reviews, Ratings & Complaints

75 Ponce De Leon Ave NE #101, Atlanta, GA 30308

Public profile and review data last refreshed Aug 12, 2026.

4.5
161 Google reviews
Claimed Google Business Profile

Law Offices of Gary Martin Hays & Associates, P.C. is a personal injury attorney in Atlanta, Georgia with a 4.5-star rating across 161 tracked Google reviews. The current build retrieved 161 reviews for this profile and analyzed 104 text reviews. The firm has an owner reply on 19% of retrieved reviews, 59% of analyzed reviewers explicitly recommend it, and communication is mentioned in 14% of analyzed reviews. Its review pattern is fairly consistent based on a consistency index of 72.1.

The most common review themes are explicit recommendation (59%), professionalism (31%), and case results (26%). Reviews in the sample mention matters involving car accident, medical malpractice, workplace injury, and wrongful death. Use these signals as due-diligence inputs rather than proof of specialty or likely outcome.

Review verdict

Law Offices of Gary Martin Hays & Associates, P.C. Review Summary and Due-Diligence Questions

These direct answers separate what the public review dataset can confirm from licensing, disciplinary, and case-fit questions that require independent verification.

What clients praise

The strongest recurring praise signals in the analyzed review sample are explicit recommendation (59%), professionalism (31%), and case results (26%). These percentages describe text labels in the captured sample, not independently verified service claims.

Is Law Offices of Gary Martin Hays & Associates, P.C. legitimate?

Law Leaderboard can confirm that this page represents a public Google Business listing for Law Offices of Gary Martin Hays & Associates, P.C. at 75 Ponce De Leon Ave NE #101, Atlanta, GA 30308. The listing has 161 tracked Google reviews and is marked as claimed on Google. This does not independently verify attorney licensing, disciplinary history, insurance, or eligibility to handle a specific matter; check the relevant state bar and speak with the firm before hiring.

Is Law Offices of Gary Martin Hays & Associates, P.C. a good law firm?

Law Offices of Gary Martin Hays & Associates, P.C. has a 4.5/5 public Google rating across 161 tracked reviews. Law Leaderboard retrieved 161 reviews and analyzed 104 review texts for this profile. In that sample, the firm has an owner reply on 19% of retrieved reviews, 59% of analyzed reviewers explicitly recommend it, and communication is mentioned in 14% of analyzed reviews. These are public feedback signals, not a legal endorsement or prediction of case results.

What do Law Offices of Gary Martin Hays & Associates, P.C. reviews complain about?

The recurring concern labels found in the analyzed negative-review sample are slow process (8%) and unprofessional (8%). Percentages describe the relevant review sample and should be read with the rating distribution and coverage notes below.

Does Law Offices of Gary Martin Hays & Associates, P.C. respond to reviews?

Public review data shows an owner reply on 19% of the reviews retrieved for Law Offices of Gary Martin Hays & Associates, P.C.. This measures responses to public reviews, not communication with clients during a case. Communication appears in 14% of analyzed review texts.

Firm Snapshot Table

Use this table to see the difference between the firm's public review footprint, the reviews retrieved into the current build, and the text reviews that feed the NLP metrics on this page.

MetricValueWhat it means
Review Evidence Score56.2/100Moderate evidence; public-review evidence only.
Within-market score percentile14.6th percentileCompared with the fixed Atlanta, GA cohort.
Tracked Google reviews161Public review count currently visible on the profile.
Reviews retrieved161Review records stored in the current build.
Text reviews analyzed104Review texts used for NLP-derived praise, complaint, and communication metrics.
Owner response rate19%Share of retrieved reviews with an owner reply.
Explicit recommendation rate59%Share of analyzed reviewers who explicitly recommend the firm.
Communication mentions14%Share of analyzed reviews that mention communication.
Consistency index72.1Higher scores indicate a more consistently positive rating pattern.

Identity-linked office intelligence

Where This Office Sits in Atlanta, GA

An office’s within-market percentile shows how its Review Evidence Score compares with the other profiles in that market. It is a relative position, not a probability, quality rating, or prediction. The score and percentile reflect public-review evidence only—not legal skill, licensing, case outcomes, misconduct, or suitability.

Compare offices side by side →

Evidence score

56.2/100

Score percentile

14.6th percentile

Rating percentile

14.6th percentile

Review-count percentile

31.7th percentile

Owner-reply percentile

Not scored

Evidence strength and entity relationship

Moderate evidence from 104 analyzed review texts. The identity match uses exact source IDs in the private graph; those provider IDs are not exposed here.

Law Leaderboard office ID
llb-office-4cd8d04c37c210dc
Law Leaderboard brand ID
llb-brand-b2b40b25fcb78c5b
Brand relationship
Law Offices of Gary Martin Hays & Associates, P.C.

QA-published themes for this office

The published themes are communication, responsiveness or delays, and outcome language. Theme prevalence is calculated only for offices whose theme result passed minimum sample, confidence, and external precision gates. Outcome language reflects an unverified claim in a review; it is not independent confirmation of what happened.

No office-level theme result passed every current publication gate. This is not evidence that reviewers never mentioned these topics.

Release llb-consumer-intelligence-2026-08-12-r4. Trend fields remain withheld until the separate multi-snapshot publication gate is met.

Case Types Mentioned in Reviews

car accidentmedical malpracticeworkplace injurywrongful death

Quick Stats

Reviews/Month
0.7
Avg Review Length
270 chars
Local Guide %
26%

Practice Areas

Law firmTrial attorney

About

Injured in Atlanta? We're ready to help. The personal injury lawyers at Gary Martin Hays & Associates have worked tirelessly to get accident victims in Georgia's largest city the compensation they des...

What Our Data Shows

The sections below break this firm into measurable signals: responsiveness, communication mentions, review consistency, praised attributes, complaint themes, historical activity, and source-freshness notes. Read them together, not as isolated stats.

Performance Metrics

Based on analysis of 104 text reviews in the current build.

Owner Response Rate
19%
replies to reviews
Explicit Recommendation Rate
59%
of analyzed reviewers
Communication Mentions
14%
of analyzed reviews
Professionalism Mentions
31%
of analyzed reviews
Results Mentions
26%
of analyzed reviews
Compassion Mentions
8%
of analyzed reviews
Average response time: 227.6 days

Rating Distribution

5 star
131 (81%)
4 star
12 (7.5%)
3 star
3 (1.9%)
2 star
2 (1.2%)
1 star
13 (8.1%)
89% positive reviews 11% negative reviews Consistency index: 72.1

What Clients Praise

explicit recommendation 58.7% of reviews
professionalism 30.8% of reviews
case results 26% of reviews
communication 14.4% of reviews
dedication 10.6% of reviews

Common Concerns (from negative reviews)

slow process (8.3%)
unprofessional (8.3%)

Other Personal Injury in Atlanta

Sources, Freshness & Limitations

Sources

  • Google Business profile data for the firm, including address, phone, website, business attributes, and aggregate public rating.
  • 161 retrieved reviews and 104 text reviews used to calculate praise, complaint, communication, and response metrics for this profile.
  • Consumer intelligence release llb-consumer-intelligence-2026-08-12-r4, derived from llb-depth50-research-2026-08-11-r1, supplies immutable office and brand IDs, market context, evidence-strength tier, and published practice/city memberships.
  • Aggregate business and review-analysis fields rendered from the same exported firm record used by the city rankings; reviewer identities and review text are not republished.

Freshness

  • Business profile last collected: 2026-08-09 23:44:51Z.
  • Review records last collected: 2026-08-11 20:30:18Z; derived metrics last analyzed: 2026-08-12 08:09:57.
  • 161 total Google reviews tracked; 161 reviews retrieved; 104 text reviews analyzed.
  • Consumer intelligence release published 2026-08-12; that is a derived-release date, not a new profile or review observation.
  • Methodology version: review-evidence-v1.0.0. Build packaging timestamp: 2026-08-12 00:00:00Z; this is not a source-refresh date.

Limitations

  • Public review volume, retrieved review records, and text reviews analyzed are different counts and should not be treated as interchangeable.
  • Historical comparison tiles appear only when retrieved review history reaches both full twelve-month windows and each window meets the rating-count threshold.
  • Review-derived case-type and praise signals show what appears in the sample; they do not independently verify board certification or case outcomes.
  • A within-market percentile is a relative position inside the fixed market cohort. It is not a probability, national rank, or legal-performance grade.
  • A theme appears only when that office result passes the published minimum sample, confidence, and external precision gates; absence is not proof that the topic never appears.
  • This page helps you evaluate a firm’s public client-feedback footprint, but hiring decisions still require direct due diligence.
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