Claimed Google Business Profile Data refreshed Aug 12, 2026

Humphrey & Ballard Law Reviews, Ratings & Complaints

3355 Lenox Rd NE #750, Atlanta, GA 30326

4.9 · 125 Google reviews

Review evidence score

LAW LEADERBOARD · REVIEW EVIDENCE SCORE · FIXED COHORT · 74.1 / 100
Within-market percentile
58.3th percentile
Evidence depth
Moderate evidence

Compares public-review evidence only. Not a measure of legal ability or outcomes.

Humphrey & Ballard Law is a personal injury attorney in Atlanta, Georgia with a 4.9-star rating across 125 tracked Google reviews. The current build retrieved 125 reviews for this profile and analyzed 110 text reviews. The firm has an owner reply on 14% of retrieved reviews, 61% of analyzed reviewers explicitly recommend it, and communication is mentioned in 40% of analyzed reviews. Its review pattern is highly consistent based on a consistency index of 94.5.

The most common review themes are explicit recommendation (61%), communication (40%), and professionalism (33%). Reviews in the sample mention matters involving car accident, truck accident, slip and fall, and medical malpractice. Use these signals as due-diligence inputs rather than proof of specialty or likely outcome.

Review verdict

Humphrey & Ballard Law review summary, answered from data.

These direct answers separate what the public review dataset can confirm from licensing, disciplinary, and case-fit questions that require independent verification.

What clients praise

Humphrey & Ballard Law reviews most often praise explicit recommendation (61%), communication (40%), and professionalism (33%) in the analyzed sample. These percentages describe text labels in the captured sample, not independently verified service claims.

Is Humphrey & Ballard Law legitimate?

Humphrey & Ballard Law is listed on Google as a public business profile at 3355 Lenox Rd NE #750, Atlanta, GA 30326, with 125 tracked Google reviews, and the listing is marked as claimed on Google. A public listing does not independently verify attorney licensing, disciplinary history, insurance, or eligibility to handle a specific matter; check the relevant state bar and speak with the firm before hiring.

Is Humphrey & Ballard Law a good law firm?

Humphrey & Ballard Law has a 4.9/5 public Google rating across 125 tracked reviews. Law Leaderboard retrieved 125 reviews and analyzed 110 review texts for this profile. In that sample, the firm has an owner reply on 14% of retrieved reviews, 61% of analyzed reviewers explicitly recommend it, and communication is mentioned in 40% of analyzed reviews. These are public feedback signals, not a legal endorsement or prediction of case results.

What do Humphrey & Ballard Law reviews complain about?

Humphrey & Ballard Law reviews show no recurring complaint category in the current analyzed sample. That does not prove that no client has complained; review coverage is incomplete and changes over time.

Does Humphrey & Ballard Law respond to reviews?

Humphrey & Ballard Law has replied to 14% of the reviews retrieved for this profile, according to public review data. This measures responses to public reviews, not communication with clients during a case. Communication appears in 40% of analyzed review texts.

Firm Snapshot Table

Use this table to see the difference between the firm's public review footprint, the reviews retrieved into the current build, and the text reviews that feed the NLP metrics on this page.

MetricValueWhat it means
Review Evidence Score74.1/100Moderate evidence; public-review evidence only.
Within-market score percentile58.3th percentileCompared with the fixed Atlanta, GA cohort.
Tracked Google reviews125Public review count currently visible on the profile.
Reviews retrieved125Review records stored in the current build.
Text reviews analyzed110Review texts used for NLP-derived praise, complaint, and communication metrics.
Owner response rate14%Share of retrieved reviews with an owner reply.
Explicit recommendation rate61%Share of analyzed reviewers who explicitly recommend the firm.
Communication mentions40%Share of analyzed reviews that mention communication.
Professionalism mentions33%Share of analyzed reviews that mention professionalism.
Case-results mentions15%Share of analyzed reviews that mention case results.
Compassion mentions16%Share of analyzed reviews that mention compassion or care.
Consistency index94.5Higher scores indicate a more consistently positive rating pattern.
Average owner response time35.6 daysMean delay between a public review and the owner reply.

Identity-linked office intelligence

Where This Office Sits in Atlanta, GA

An office’s within-market percentile shows how its Review Evidence Score compares with the other profiles in that market. It is a relative position, not a probability, quality rating, or prediction. The score and percentile reflect public-review evidence only—not legal skill, licensing, case outcomes, misconduct, or suitability.

Compare offices side by side →

Evidence score

74.1/100

Score percentile

58.3th percentile

Rating percentile

75th percentile

Review-count percentile

25th percentile

Owner-reply percentile

Not scored

Evidence strength and entity relationship

Moderate evidence from 110 analyzed review texts. The identity match uses exact source IDs in the private graph; those provider IDs are not exposed here.

Law Leaderboard office ID
llb-office-265005c687ac9eaa
Law Leaderboard brand ID
llb-brand-605657882c5211b3
Brand relationship
Humphrey & Ballard Law

QA-published themes for this office

The published themes are communication, responsiveness or delays, and outcome language. Theme prevalence is calculated only for offices whose theme result passed minimum sample, confidence, and external precision gates. Outcome language reflects an unverified claim in a review; it is not independent confirmation of what happened.

No office-level theme result passed every current publication gate. This is not evidence that reviewers never mentioned these topics.

Release llb-consumer-intelligence-2026-08-12-r4. Trend fields remain withheld until the separate multi-snapshot publication gate is met.

Case Types Mentioned in Reviews

car accidenttruck accidentslip and fallmedical malpractice

Quick Stats

Reviews/Month
1
Avg Review Length
314 chars
Local Guide %
19%

About

Humphrey & Ballard Law is a Black-owned personal injury law firm serving Atlanta and surrounding communities in Fulton County. Partners Desmond Humphrey and E. David Ballard III represent clients inju...

What Our Data Shows

The sections below break this firm into measurable signals: responsiveness, communication mentions, review consistency, praised attributes, complaint themes, historical activity, and source-freshness notes. Read them together, not as isolated stats.

Rating Distribution

5 star
120 (96%)
4 star
1 (<1%)
3 star
0 (0%)
2 star
1 (<1%)
1 star
3 (2.4%)
97% positive reviews 3% negative reviews Consistency index: 94.5

What Clients Praise

explicit recommendation 60.9% of reviews
communication 40% of reviews
professionalism 32.7% of reviews
compassion and care 16.4% of reviews
case results 14.5% of reviews

Other Medical Malpractice in Atlanta

Provenance

Sources, freshness, and limitations.

Sources

  • • Google Business profile data for the firm, including address, phone, website, business attributes, and aggregate public rating.
  • • 125 retrieved reviews and 110 text reviews used to calculate praise, complaint, communication, and response metrics for this profile.
  • • Consumer intelligence release llb-consumer-intelligence-2026-08-12-r4, derived from llb-depth50-research-2026-08-11-r1, supplies immutable office and brand IDs, market context, evidence-strength tier, and published practice/city memberships.
  • • Aggregate business and review-analysis fields rendered from the same exported firm record used by the city rankings; reviewer identities and review text are not republished.

Freshness

  • • Business profile last collected: 2026-08-09 23:45:18Z.
  • • Review records last collected: 2026-08-11 20:30:27Z; derived metrics last analyzed: 2026-08-12 08:10:00.
  • • 125 total Google reviews tracked; 125 reviews retrieved; 110 text reviews analyzed.
  • • Consumer intelligence release published 2026-08-12; that is a derived-release date, not a new profile or review observation.
  • • Methodology version: review-evidence-v1.0.0. Build packaging timestamp: 2026-08-12 00:00:00Z; this is not a source-refresh date.

Limitations

  • • Public review volume, retrieved review records, and text reviews analyzed are different counts and should not be treated as interchangeable.
  • • Historical comparison tiles appear only when retrieved review history reaches both full twelve-month windows and each window meets the rating-count threshold.
  • • Review-derived case-type and praise signals show what appears in the sample; they do not independently verify board certification or case outcomes.
  • • A within-market percentile is a relative position inside the fixed market cohort. It is not a probability, national rank, or legal-performance grade.
  • • A theme appears only when that office result passes the published minimum sample, confidence, and external precision gates; absence is not proof that the topic never appears.
  • • This page helps you evaluate a firm’s public client-feedback footprint, but hiring decisions still require direct due diligence.
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