Hatfield & Hatfield, P.A. Reviews, Ratings & Analysis

210 E Forsyth St, Jacksonville, FL 32202

4.9
180 Google reviews
Verified Profile

Hatfield & Hatfield, P.A. is a personal injury attorney in Jacksonville, Florida with a 4.9-star rating across 180 tracked Google reviews. The current build retrieved 180 reviews for this profile and analyzed 143 text reviews. The firm replies to 86% of public reviews, 59% of analyzed reviewers explicitly recommend it, and communication is mentioned in 15% of analyzed reviews. Its review pattern is highly consistent based on a consistency index of 97.2.

The most common review themes are explicit recommendation (59%), professionalism (32%), and case results (18%). Reviews in the sample mention matters involving car accident and medical malpractice. Use these signals as due-diligence inputs rather than proof of specialty or likely outcome.

Firm Snapshot Table

Use this table to see the difference between the firm's public review footprint, the reviews retrieved into the current build, and the text reviews that feed the NLP metrics on this page.

MetricValueWhat it means
Tracked Google reviews180Public review count currently visible on the profile.
Reviews retrieved180Review records stored in the current build.
Text reviews analyzed143Review texts used for NLP-derived praise, complaint, and communication metrics.
Owner response rate86%Share of retrieved reviews with an owner reply.
Explicit recommendation rate59%Share of analyzed reviewers who explicitly recommend the firm.
Communication mentions15%Share of analyzed reviews that mention communication.
Consistency index97.2Higher scores indicate a more consistently positive rating pattern.

Case Types Mentioned in Reviews

car accidentmedical malpractice

Quick Stats

Reviews/Month
1.4
Avg Review Length
289 chars
Local Guide %
22%

Practice Areas

Insurance attorneyLaw firmAttorney

What Our Data Shows

The sections below break this firm into measurable signals: responsiveness, communication mentions, review consistency, praised attributes, complaint themes, and recent review examples. Read them together, not as isolated stats.

Performance Metrics

Based on analysis of 143 text reviews in the current build.

Owner Response Rate
86%
replies to reviews
Explicit Recommendation Rate
59%
of analyzed reviewers
Communication Mentions
15%
of analyzed reviews
Professionalism Mentions
32%
of analyzed reviews
Results Mentions
18%
of analyzed reviews
Compassion Mentions
6%
of analyzed reviews
Average response time: 197.1 days

Rating Distribution

5 star
174 (97%)
4 star
4 (2.2%)
3 star
0 (0%)
2 star
0 (0%)
1 star
2 (1.1%)
99% positive reviews 1% negative reviews Consistency index: 97.2

What Clients Praise

explicit recommendation 58.7% of reviews
professionalism 32.2% of reviews
case results 18.2% of reviews
communication 14.7% of reviews
dedication 9.1% of reviews

Common Concerns (from negative reviews)

unprofessional (50%)

Recent Reviews

Charlene Tucker
4 weeks ago
Marty Tucker
4 weeks ago
RollTide Cowboy Local Guide

I have used Stacie & Kate for years,and multiple times thru out the years. I don’t believe there is a better firm out there. I have referred multiple people to them also . They know you know first name basis and all around just amazing ! Thank you all so much!!! Coy Carter

a month ago
Mary Cure

These are attorney are the best especially Stacie very knowledgeable of law . Would refer them to all my friends and family. Keep up the excellent work.

2 months ago
Lisandra Rodriguez

They're the best! Thank you so much to Ericka, who was there for me from the very beginning. She never left me alone. It's so wonderful to find people like that, with such kind hearts. 💕

2 months ago

Other Personal Injury in Jacksonville

Sources, Freshness & Limitations

Sources

  • Google Business profile data for the firm, including address, phone, website, business attributes, and aggregate public rating.
  • 180 retrieved reviews and 143 text reviews used to calculate praise, complaint, communication, and response metrics for this profile.
  • Recent review excerpts and business details rendered from the same exported firm dataset used by the city rankings.

Freshness

  • Profile last scraped: 2026-04-02 13:36:12.
  • Profile last exported into the current build: 2026-04-02 13:36:12.
  • 180 total Google reviews tracked; 180 reviews retrieved; 143 text reviews analyzed.
  • Methodology version: 2026.04.07. Exported at: 2026-04-06 22:46:09 UTC.
  • Latest source timestamps in scope — profiles: 2026-04-02 13:36:12, reviews: 2026-04-02 13:40:16, analysis: 2026-04-06 17:04:27.

Limitations

  • Public review volume, retrieved review records, and text reviews analyzed are different counts and should not be treated as interchangeable.
  • Review-derived case-type and praise signals show what appears in the sample; they do not independently verify board certification or case outcomes.
  • This page helps you evaluate a firm’s public client-feedback footprint, but hiring decisions still require direct due diligence.
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