Hatfield & Hatfield, P.A. Reviews, Ratings & Complaints

210 E Forsyth St, Jacksonville, FL 32202

Public profile and review data last refreshed Aug 2, 2026.

4.9
180 Google reviews
Claimed Google Business Profile

Hatfield & Hatfield, P.A. is a personal injury attorney in Jacksonville, Florida with a 4.9-star rating across 180 tracked Google reviews. The current build retrieved 180 reviews for this profile and analyzed 143 text reviews. The firm has an owner reply on 86% of retrieved reviews, 59% of analyzed reviewers explicitly recommend it, and communication is mentioned in 15% of analyzed reviews. Its review pattern is highly consistent based on a consistency index of 97.2.

The most common review themes are explicit recommendation (59%), professionalism (32%), and case results (18%). Reviews in the sample mention matters involving car accident and medical malpractice. Use these signals as due-diligence inputs rather than proof of specialty or likely outcome.

Review verdict

Hatfield & Hatfield, P.A. Review Summary and Due-Diligence Questions

These direct answers separate what the public review dataset can confirm from licensing, disciplinary, and case-fit questions that require independent verification.

What clients praise

The strongest recurring praise signals in the analyzed review sample are explicit recommendation (59%), professionalism (32%), and case results (18%). These percentages describe text labels in the captured sample, not independently verified service claims.

Is Hatfield & Hatfield, P.A. legitimate?

Law Leaderboard can confirm that this page represents a public Google Business listing for Hatfield & Hatfield, P.A. at 210 E Forsyth St, Jacksonville, FL 32202. The listing has 180 tracked Google reviews and is marked as claimed on Google. This does not independently verify attorney licensing, disciplinary history, insurance, or eligibility to handle a specific matter; check the relevant state bar and speak with the firm before hiring.

Is Hatfield & Hatfield, P.A. a good law firm?

Hatfield & Hatfield, P.A. has a 4.9/5 public Google rating across 180 tracked reviews. Law Leaderboard retrieved 180 reviews and analyzed 143 review texts for this profile. In that sample, the firm has an owner reply on 86% of retrieved reviews, 59% of analyzed reviewers explicitly recommend it, and communication is mentioned in 15% of analyzed reviews. These are public feedback signals, not a legal endorsement or prediction of case results.

What do Hatfield & Hatfield, P.A. reviews complain about?

The recurring concern labels found in the analyzed negative-review sample are unprofessional (50%). Percentages describe the relevant review sample and should be read with the rating distribution and coverage notes below.

Does Hatfield & Hatfield, P.A. respond to reviews?

Public review data shows an owner reply on 86% of the reviews retrieved for Hatfield & Hatfield, P.A.. This measures responses to public reviews, not communication with clients during a case. Communication appears in 15% of analyzed review texts.

Firm Snapshot Table

Use this table to see the difference between the firm's public review footprint, the reviews retrieved into the current build, and the text reviews that feed the NLP metrics on this page.

MetricValueWhat it means
Review Evidence Score73.5/100Moderate evidence; public-review evidence only.
Within-market score percentile64.3th percentileCompared with the fixed Jacksonville, FL cohort.
Tracked Google reviews180Public review count currently visible on the profile.
Reviews retrieved180Review records stored in the current build.
Text reviews analyzed143Review texts used for NLP-derived praise, complaint, and communication metrics.
Owner response rate86%Share of retrieved reviews with an owner reply.
Explicit recommendation rate59%Share of analyzed reviewers who explicitly recommend the firm.
Communication mentions15%Share of analyzed reviews that mention communication.
Consistency index97.2Higher scores indicate a more consistently positive rating pattern.

Identity-linked office intelligence

Where This Office Sits in Jacksonville, FL

An office’s within-market percentile shows how its Review Evidence Score compares with the other profiles in that market. It is a relative position, not a probability, quality rating, or prediction. The score and percentile reflect public-review evidence only—not legal skill, licensing, case outcomes, misconduct, or suitability.

Compare offices side by side →

Evidence score

73.5/100

Score percentile

64.3th percentile

Rating percentile

64.3th percentile

Review-count percentile

57.1th percentile

Owner-reply percentile

Not scored

Evidence strength and entity relationship

Moderate evidence from 143 analyzed review texts. The identity match uses exact source IDs in the private graph; those provider IDs are not exposed here.

Law Leaderboard office ID
llb-office-0272e7a5555713f9
Law Leaderboard brand ID
llb-brand-61321eb067e7aed8
Brand relationship
Hatfield & Hatfield, P.A.

QA-published themes for this office

The published themes are communication, responsiveness or delays, and outcome language. Theme prevalence is calculated only for offices whose theme result passed minimum sample, confidence, and external precision gates. Outcome language reflects an unverified claim in a review; it is not independent confirmation of what happened.

communication

6.3%

9 matches: 9 positive, 0 negative. Precision in external QA: 96%.

responsiveness delays

3.5%

5 matches: 5 positive, 0 negative. Precision in external QA: 95%.

Release llb-consumer-intelligence-2026-08-12-r4. Trend fields remain withheld until the separate multi-snapshot publication gate is met.

Historical review data

Review Activity and Response Detail

Public-review aggregates captured through Apr 2, 2026. These figures describe the retrieved history, not a live feed.

Method: review-trends-v1.0.0

Retrieved history begins

Jul 12, 2017

Latest dated review

Mar 4, 2026

Retrieved coverage

100%

180 retrieved of 180 tracked

Recent 12-month reviews

17

Average rating: 5.00/5

Year-over-year review change

Average rating

0.00 stars

5.00/5 in the recent period vs. 5.00/5 in the prior period

Review activity

-22 reviews

17 recent reviews vs. 39 in the prior period

Comparison gates prevent thin or incomplete review history from being presented as a trend. Review text and reviewer identities are not published in these aggregates.

Case Types Mentioned in Reviews

car accidentmedical malpractice

Quick Stats

Reviews/Month
1.4
Avg Review Length
289 chars
Local Guide %
22%

Practice Areas

Insurance attorneyLaw firmAttorney

What Our Data Shows

The sections below break this firm into measurable signals: responsiveness, communication mentions, review consistency, praised attributes, complaint themes, historical activity, and source-freshness notes. Read them together, not as isolated stats.

Performance Metrics

Based on analysis of 143 text reviews in the current build.

Owner Response Rate
86%
replies to reviews
Explicit Recommendation Rate
59%
of analyzed reviewers
Communication Mentions
15%
of analyzed reviews
Professionalism Mentions
32%
of analyzed reviews
Results Mentions
18%
of analyzed reviews
Compassion Mentions
6%
of analyzed reviews
Average response time: 197.1 days

Rating Distribution

5 star
174 (97%)
4 star
4 (2.2%)
3 star
0 (0%)
2 star
0 (0%)
1 star
2 (1.1%)
99% positive reviews 1% negative reviews Consistency index: 97.2

What Clients Praise

explicit recommendation 58.7% of reviews
professionalism 32.2% of reviews
case results 18.2% of reviews
communication 14.7% of reviews
dedication 9.1% of reviews

Common Concerns (from negative reviews)

unprofessional (50%)

Other Personal Injury in Jacksonville

Sources, Freshness & Limitations

Sources

  • Google Business profile data for the firm, including address, phone, website, business attributes, and aggregate public rating.
  • 180 retrieved reviews and 143 text reviews used to calculate praise, complaint, communication, and response metrics for this profile.
  • Consumer intelligence release llb-consumer-intelligence-2026-08-12-r4, derived from llb-depth50-research-2026-08-11-r1, supplies immutable office and brand IDs, market context, evidence-strength tier, and published practice/city memberships.
  • Historical review aggregates calculated from the retrieved public-review history captured through Apr 2, 2026.
  • Aggregate business and review-analysis fields rendered from the same exported firm record used by the city rankings; reviewer identities and review text are not republished.

Freshness

  • Business profile last collected: 2026-04-02 13:36:12.
  • Review records last collected: 2026-04-02 13:40:16; derived metrics last analyzed: 2026-08-02 20:36:24.
  • 180 total Google reviews tracked; 180 reviews retrieved; 143 text reviews analyzed.
  • Consumer intelligence release published 2026-08-12; that is a derived-release date, not a new profile or review observation.
  • Review-history snapshot: Apr 2, 2026; retrieved coverage: 100% of the tracked-review total.
  • Methodology version: 2026.04.07. Build packaging timestamp: 2026-08-03 08:34:48 UTC; this is not a source-refresh date.

Limitations

  • Public review volume, retrieved review records, and text reviews analyzed are different counts and should not be treated as interchangeable.
  • Historical comparison tiles appear only when retrieved review history reaches both full twelve-month windows and each window meets the rating-count threshold.
  • Review-derived case-type and praise signals show what appears in the sample; they do not independently verify board certification or case outcomes.
  • A within-market percentile is a relative position inside the fixed market cohort. It is not a probability, national rank, or legal-performance grade.
  • A theme appears only when that office result passes the published minimum sample, confidence, and external precision gates; absence is not proof that the topic never appears.
  • This page helps you evaluate a firm’s public client-feedback footprint, but hiring decisions still require direct due diligence.
← View all Jacksonville personal injury lawyers ranked by public review signals
Explore Florida personal injury markets → Compare this office in the Car Accident cohort → Report an outdated or incorrect detail on this profile →