Claimed Google Business Profile Data refreshed Aug 2, 2026

Fasig | Brooks Law Offices Reviews, Ratings & Complaints

301 W Bay St Ste 1471-72, Jacksonville, FL 32202

5 · 159 Google reviews

Review evidence score

LAW LEADERBOARD · REVIEW EVIDENCE SCORE · FIXED COHORT · 70.9 / 100
Within-market percentile
50th percentile
Evidence depth
Moderate evidence

Compares public-review evidence only. Not a measure of legal ability or outcomes.

Fasig | Brooks Law Offices is a personal injury attorney in Jacksonville, Florida with a 5.0-star rating across 159 tracked Google reviews. The current build retrieved 159 reviews for this profile and analyzed 128 text reviews. The firm has an owner reply on 24% of retrieved reviews, 57% of analyzed reviewers explicitly recommend it, and communication is mentioned in 16% of analyzed reviews. Its review pattern is highly consistent based on a consistency index of 97.7.

The most common review themes are explicit recommendation (57%), professionalism (27%), and communication (16%). Reviews in the sample mention matters involving car accident, slip and fall, medical malpractice, and workplace injury. Use these signals as due-diligence inputs rather than proof of specialty or likely outcome.

Review verdict

Fasig | Brooks Law Offices review summary, answered from data.

These direct answers separate what the public review dataset can confirm from licensing, disciplinary, and case-fit questions that require independent verification.

What clients praise

Fasig | Brooks Law Offices reviews most often praise explicit recommendation (57%), professionalism (27%), and communication (16%) in the analyzed sample. These percentages describe text labels in the captured sample, not independently verified service claims.

Is Fasig | Brooks Law Offices legitimate?

Fasig | Brooks Law Offices is listed on Google as a public business profile at 301 W Bay St Ste 1471-72, Jacksonville, FL 32202, with 159 tracked Google reviews, and the listing is marked as claimed on Google. A public listing does not independently verify attorney licensing, disciplinary history, insurance, or eligibility to handle a specific matter; check the relevant state bar and speak with the firm before hiring.

Is Fasig | Brooks Law Offices a good law firm?

Fasig | Brooks Law Offices has a 5.0/5 public Google rating across 159 tracked reviews. Law Leaderboard retrieved 159 reviews and analyzed 128 review texts for this profile. In that sample, the firm has an owner reply on 24% of retrieved reviews, 57% of analyzed reviewers explicitly recommend it, and communication is mentioned in 16% of analyzed reviews. These are public feedback signals, not a legal endorsement or prediction of case results.

What do Fasig | Brooks Law Offices reviews complain about?

Fasig | Brooks Law Offices reviews show no recurring complaint category in the current analyzed sample. That does not prove that no client has complained; review coverage is incomplete and changes over time.

Does Fasig | Brooks Law Offices respond to reviews?

Fasig | Brooks Law Offices has replied to 24% of the reviews retrieved for this profile, according to public review data. This measures responses to public reviews, not communication with clients during a case. Communication appears in 16% of analyzed review texts.

Firm Snapshot Table

Use this table to see the difference between the firm's public review footprint, the reviews retrieved into the current build, and the text reviews that feed the NLP metrics on this page.

MetricValueWhat it means
Review Evidence Score70.9/100Moderate evidence; public-review evidence only.
Within-market score percentile50th percentileCompared with the fixed Jacksonville, FL cohort.
Tracked Google reviews159Public review count currently visible on the profile.
Reviews retrieved159Review records stored in the current build.
Text reviews analyzed128Review texts used for NLP-derived praise, complaint, and communication metrics.
Owner response rate24%Share of retrieved reviews with an owner reply.
Explicit recommendation rate57%Share of analyzed reviewers who explicitly recommend the firm.
Communication mentions16%Share of analyzed reviews that mention communication.
Professionalism mentions27%Share of analyzed reviews that mention professionalism.
Case-results mentions10%Share of analyzed reviews that mention case results.
Compassion mentions13%Share of analyzed reviews that mention compassion or care.
Consistency index97.7Higher scores indicate a more consistently positive rating pattern.
Average owner response time105.2 daysMean delay between a public review and the owner reply.

Identity-linked office intelligence

Where This Office Sits in Jacksonville, FL

An office’s within-market percentile shows how its Review Evidence Score compares with the other profiles in that market. It is a relative position, not a probability, quality rating, or prediction. The score and percentile reflect public-review evidence only—not legal skill, licensing, case outcomes, misconduct, or suitability.

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Evidence score

70.9/100

Score percentile

50th percentile

Rating percentile

100th percentile

Review-count percentile

50th percentile

Owner-reply percentile

Not scored

Evidence strength and entity relationship

Moderate evidence from 128 analyzed review texts. The identity match uses exact source IDs in the private graph; those provider IDs are not exposed here.

Law Leaderboard office ID
llb-office-4a02c935b9b1af6e
Law Leaderboard brand ID
llb-brand-db534d86fbc41c2e
Brand relationship
Fasig | Brooks Law Offices

QA-published themes for this office

The published themes are communication, responsiveness or delays, and outcome language. Theme prevalence is calculated only for offices whose theme result passed minimum sample, confidence, and external precision gates. Outcome language reflects an unverified claim in a review; it is not independent confirmation of what happened.

communication

5.5%

7 matches: 7 positive, 0 negative. Precision in external QA: 96%.

Outcome language (unverified)

2.3%

3 matches: 2 positive, 0 negative, 1 neutral. Precision in external QA: 82%.

Release llb-consumer-intelligence-2026-08-12-r4. Trend fields remain withheld until the separate multi-snapshot publication gate is met.

Historical review data

Review Activity and Response Detail

Public-review aggregates captured through Aug 2, 2026. These figures describe the retrieved history, not a live feed.

Method: review-trends-v1.0.0

Retrieved history begins

Sep 16, 2022

Latest dated review

Feb 25, 2026

Retrieved coverage

100%

159 retrieved of 159 tracked

Recent 12-month reviews

5

Average rating: 4.20/5

Year-over-year comparison withheld

The retrieved history does not yet meet the full-window coverage and rating-count gate for a fair twelve-month comparison.

Comparison gates prevent thin or incomplete review history from being presented as a trend. Review text and reviewer identities are not published in these aggregates.

Case Types Mentioned in Reviews

car accidentslip and fallmedical malpracticeworkplace injury

Quick Stats

Reviews/Month
3.1
Avg Review Length
317 chars
Local Guide %
16%

Practice Areas

Civil law attorneyLaw firmAttorneyLegal servicesMedical lawyerSocial security attorney

About

If you are the victim of a personal injury in Jacksonville, the injury lawyers at Fasig | Brooks will help you to come back stronger than before. We pride ourselves on lifting our clients up and helpi...

What Our Data Shows

The sections below break this firm into measurable signals: responsiveness, communication mentions, review consistency, praised attributes, complaint themes, historical activity, and source-freshness notes. Read them together, not as isolated stats.

Rating Distribution

5 star
157 (99%)
4 star
0 (0%)
3 star
0 (0%)
2 star
1 (<1%)
1 star
1 (<1%)
98% positive reviews 2% negative reviews Consistency index: 97.7

What Clients Praise

explicit recommendation 57% of reviews
professionalism 26.6% of reviews
communication 16.4% of reviews
dedication 14.1% of reviews
compassion and care 12.5% of reviews

Questions & Answers

Q: How long will it take to get a settlement?

A: Receiving a settlement depends on the complexity of the case. Once a settlement is reached, our clients typically receive their money as soon as possible.

— Fasig | Brooks Law Offices

Q: Can I change to a different attorney if I have already hired one?

A: Changing attorney’s is possible.

— Fasig | Brooks Law Offices

Q: Can I choose my lawyer or is one assigned by the firm?

A: Typically you will be assigned a lawyer from one of our 7 talented attorneys. In special circumstances you can request an attorney, and if they are available they may take the case.

— Fasig | Brooks Law Offices

Q: Are consultations free?

A: All consultations are free.

— Fasig | Brooks Law Offices

Q: Are the lawyers available 24/7?

A: You will have access to your lawyer and team throughout your matter via cell phone, email and text.

— Fasig | Brooks Law Offices

Q: Do you do online consultations?

A: We are available to speak via online if necessary.

— Fasig | Brooks Law Offices

Q: What is the success rate of the firm?

A: We are a very successful firm, getting results for our multiple clients each year.

— Fasig | Brooks Law Offices

Q: How much does it cost to hire the firm?

A: There is no charge to hire the firm, we work on a contingency basis.

— Fasig | Brooks Law Offices

Q: Are you providing services in languages other than English?

A: We can offer services in Spanish.

— Fasig | Brooks Law Offices

Q: Do you have lawyers that speak Spanish?

A: We have bi-lingual lawyers and staff.

— Fasig | Brooks Law Offices

Q: How are the clients receiving case updates?

A: We have a “Constant Client Communication” policy in place. Every client will have direct access to their attorney and paralegals every day.

— Fasig | Brooks Law Offices

Other Personal Injury in Jacksonville

Provenance

Sources, freshness, and limitations.

Sources

  • • Google Business profile data for the firm, including address, phone, website, business attributes, and aggregate public rating.
  • • 159 retrieved reviews and 128 text reviews used to calculate praise, complaint, communication, and response metrics for this profile.
  • • Consumer intelligence release llb-consumer-intelligence-2026-08-12-r4, derived from llb-depth50-research-2026-08-11-r1, supplies immutable office and brand IDs, market context, evidence-strength tier, and published practice/city memberships.
  • • Historical review aggregates calculated from the retrieved public-review history captured through Aug 2, 2026.
  • • Aggregate business and review-analysis fields rendered from the same exported firm record used by the city rankings; reviewer identities and review text are not republished.

Freshness

  • • Business profile last collected: 2026-04-02 13:36:12.
  • • Review records last collected: 2026-08-02 20:35:10; derived metrics last analyzed: 2026-08-02 20:36:24.
  • • 159 total Google reviews tracked; 159 reviews retrieved; 128 text reviews analyzed.
  • • Consumer intelligence release published 2026-08-12; that is a derived-release date, not a new profile or review observation.
  • • Review-history snapshot: Aug 2, 2026; retrieved coverage: 100% of the tracked-review total.
  • • Methodology version: 2026.04.07. Build packaging timestamp: 2026-08-03 08:34:48 UTC; this is not a source-refresh date.

Limitations

  • • Public review volume, retrieved review records, and text reviews analyzed are different counts and should not be treated as interchangeable.
  • • Historical comparison tiles appear only when retrieved review history reaches both full twelve-month windows and each window meets the rating-count threshold.
  • • Review-derived case-type and praise signals show what appears in the sample; they do not independently verify board certification or case outcomes.
  • • A within-market percentile is a relative position inside the fixed market cohort. It is not a probability, national rank, or legal-performance grade.
  • • A theme appears only when that office result passes the published minimum sample, confidence, and external precision gates; absence is not proof that the topic never appears.
  • • This page helps you evaluate a firm’s public client-feedback footprint, but hiring decisions still require direct due diligence.
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